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Get help

If you have a question about discrimination, sexual harassment, victimisation, or racial or religious vilification, we’re here to help. Contact us for free and confidential information about your rights and Victoria’s equal opportunity and human rights laws. If we can’t answer your question, we’ll try to help you find a service that can.

Get information

Call us - 1300 292 153

We provide a free phone service that provides information about discrimination, victimisation, sexual harassment, racial or religious vilification and equal opportunity and human rights in Victoria. Call on weekdays from 10am to 3pm.

Call 1300 292 153

Email us

Send us an email with your issue and we will get back to you as soon as we can to provide information about your rights under Victorian law.

Email us at enquiries@veohrc.vic.gov.au

Chat with us

Our live chat is currently not available.

Direct support for Aboriginal and Torres Strait Islander peoples

Contact us

You can call 1300 292 153 or email us. We have staff specifically trained to support Aboriginal and Torres Strait Islander people to make enquiries and complaints. Send us an email with your issue and whether you would like to speak with an Aboriginal staff member.

Email us at enquiries@veohrc.vic.gov.au

Online complaint form

Identify yourself as Aboriginal and/or Torres Strait Islander on our online complaint form and your complaint will be fast tracked.

Make a complaint online

Learn more

Read more information and stories about experiences with our tailored services for Aboriginal and Torres Strait Islander peoples.

Tailored services for Aboriginal and Torres Strait Islander peoples

Make a formal complaint or tell us about your concerns

Online complaint form

You can lodge a complaint online.

Make a complaint online

Community Reporting Tool

If you have experienced racism, sexual harassment or discrimination of any kind, or if you have any human rights issues or concerns, then we want to hear from you. The Community Reporting Tool is not part of our formal complaint process but you can let us know if you'd like us to contact you.

Use the Community Reporting Tool

Report a change or suppression practice

A report identifies a person or an organisation who has allegedly tried to change or suppress an individual’s sexual orientation or gender identity. A report may be made by the person affected, someone on their behalf or any other person.

Make a report

Read about how we can help

Stories

Read stories about people who have experienced discrimination and sexual harassment and find out how the Commission was able to help.

See all stories

What happens when I make a complaint?

Once we receive your complaint, we will review it to see if we can offer our dispute resolution service to you. Our dispute resolution service aims to help you resolve your complaint as quickly as possible. It is a voluntary service that tries to bring both sides together to find an outcome that they can agree on.

Read more

What happens when a complaint is made against me?

When a complaint is made against you, a conciliator will contact you to tell you about the complaint and explain how can we help you and the complainant (the person who made the complaint) potentially resolve the matter in a timely, fair, cost-effective way.

Read more

What we don't do

Complaints about human rights breaches

We don’t handle complaints related to the Charter of Human Rights and Responsibilities. If your complaint is about a public authority breaching the Charter, you can contact the Victorian Ombudsman.

Visit the Victorian Ombudsman website

Assault and other crimes

Call 000 if you have been assaulted or need emergency help.

Call 000

Another organisation may be able to help

If the Commission is unable to help you, we may refer you to another organisation.

See our list of referrals

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Address
Level 3, 204 Lygon Street Carlton Victoria 3053

General enquiries
enquiries@veohrc.vic.gov.au

Reception
1300 891 848

Enquiry line
1300 292 153 or (03) 9032 3583

Interpreters
1300 152 494

NRS Voice Relay
1300 555 727 then use 1300 292 153

Media enquiries
0447 526 642

The Victorian Equal Opportunity and Human Rights Commission acknowledges Aboriginal and Torres Strait Islander peoples as First Australians and recognises their culture, history, diversity and deep connection to the land.

We acknowledge that the Commission is on the land of the Kulin Nation and pay our respects to Elders past and present.