Get help

We provide a free service and can provide you with information about discrimination, victimisation, sexual harassment, racial or religious vilification and human rights in Victoria. Available weekdays from 10am to 3pm.

Send us an email with your issue and we will get back to you as soon as we can to provide information about your rights under Victorian law.

Our live chat is available on weekdays from 10am to 3pm. We can provide information about discrimination, victimisation, sexual harassment, racial or religious vilification and human rights in Victoria.

What you need to know if you are thinking about making a complaint

If you have experienced racism, sexual harassment or discrimination of any kind, or if you have any human rights issues or concerns, we want to hear from you. Our community reporting tool is not part of our formal complaint process but you can let us know if you’d like us to contact you.

A report identifies a person or an organisation who has allegedly tried to change or suppress an individual’s sexual orientation or gender identity. A report may be made by the person affected, someone on their behalf or any other person.

Send us an email with your issue and whether you would like to speak with a First Nations staff member. We have staff specifically trained to support First Nations peoples to make enquiries and complaints.

We can listen to your story and guide you through making a complaint under our laws.

Read more information and stories about experiences with our tailored services for First Nations peoples.

Read stories about people who have experienced discrimination and sexual harassment and find out how we were able to help.

Understand what you can make a complaint about and the process we take to help you find an outcome.

If a complaint is made about you or your organisation, we will contact you to talk about the complaint and invite you to participate to find an outcome.

We don’t handle complaints related to the Charter of Human Rights and Responsibilities. If your complaint is about a public authority breaching the Charter, you can contact the Victorian Ombudsman.

Call 000 if you have been assaulted or need emergency help.

If we are unable to help you, we may refer you to another organisation.