Get help

If you have a question about discrimination, sexual harassment, victimisation, racial or religious vilification, or change or suppression practices, we’re here to help. Contact us for free and confidential information about your rights and Victoria’s equal opportunity and human rights laws. If we can’t answer your question, we’ll try to help you find a service that can.

Get information

Call us (10am–2pm weekdays)

We provide a free service and can provide you with information about discrimination, victimisation, sexual harassment, racial or religious vilification and human rights in Victoria. Available weekdays from 10am to 2pm.

Email us

Send us an email with your issue and we will get back to you as soon as we can to provide information about your rights under Victorian law.

Make a formal complaint or tell us about your concerns

Make a complaint

What you need to know if you are thinking about making a complaint

Community reporting tool

If you have experienced racism, sexual harassment or discrimination of any kind, or if you have any human rights issues or concerns, we want to hear from you. Our community reporting tool is not part of our formal complaint process but you can let us know if you’d like us to contact you.

Report a change or suppression practice

A report identifies a person or an organisation who has allegedly tried to change or suppress an individual’s sexual orientation or gender identity. A report may be made by the person affected, someone on their behalf or any other person.

Direct support for First Nations peoples

Email or call us

Get in touch with us and request whether you would like to speak with a First Nations staff member. We have staff specifically trained to support First Nations peoples to make enquiries and complaints.

Make a complaint or report

We can listen to your story and guide you through making a complaint under our laws.

Learn more

Read more information and stories about experiences with our tailored services for First Nations peoples.

Read about how we can help

Stories

Read stories about people who have experienced discrimination and sexual harassment and find out how we were able to help.

Complaints process: what you need to know

Understand what you can make a complaint about and the process we take to help you find an outcome.

What happens when a complaint is made about you?

If a complaint is made about you or your organisation, we will contact you to talk about the complaint and invite you to participate to find an outcome.

What we don't do

Complaints about human rights breaches

We don’t handle complaints related to the Charter of Human Rights and Responsibilities. If your complaint is about a public authority breaching the Charter, you can contact the Victorian Ombudsman.

Assault and other crimes

Call 000 if you have been assaulted or need emergency help.

Another organisation may be able to help

If we are unable to help you, we may refer you to another organisation.