Contact us

The Victorian Equal Opportunity and Human Rights Commission is located at Level 3, 204 Lygon Street, Carlton 3053.

Making an appointment

We are currently unable to do face-to-face appointments.

However if you wish to discuss your enquiry or make a complaint, please contact our Enquiry Line on 1300 292 153 (weekdays 10am-2pm) or email enquiries@veohrc.vic.gov.au

Our offices are wheelchair accessible from the main entrance on 204 Lygon Street.

There is a two-hour accessible parking space outside the main entrance. In the underground car park at 204 Lygon Street there is one accessible parking space next to the lifts on levels A, B, C and D.

An accessible toilet is available in the level 3 foyer opposite the lifts.

Communication boards are available at Reception.

Assistance dogs and guide dogs are welcome at our office.

Use the National Relay Service (NRS)

We are NRS and VRS (Video Relay Service) friendly. If you are D/deaf, hard of hearing or have a speech impairment, you can call the Victorian Equal Opportunity and Human Rights Commission through the NRS or VRS. All calls are confidential.

• Speak and Listen (speech-to-speech) users phone NRS on 1300 555 727 then ask for 1300 292 153.
• For SMS relay, use 0423 677 767 and ask for your message to be relayed to 1300 292 153.
• Internet Relay users can connect to NRS on the Make an Internet Relay call page then use this number: 1300 292 153.
• Video Relay users can connect to NRS and use this number: 1300 292 153. For instructions, visit the Make a Video Relay call page
• For Captioned Relay calls, visit the Make a Captioned Relay call page and use this number: 1300 366 356.
• For more help you can email the NRS Helpdesk or call 1800 555 660.

See below for instructions on how to reach our office by bus, tram, taxi, car and on foot, or contact reception on 1300 891 848 or call the NRS Voice Relay on 1300 555 727 and quote 1300 292 153.

Complaints

Email: complaints@veohrc.vic.gov.au or make a complaint using our online form.

Education, training and consultancy

Phone: (03) 9032 3467
Email: education@veohrc.vic.gov.au

Enquiry Line

The Enquiry Line is open weekdays, 10am to 2pm
Phone: 1300 292 153 or (03) 9032 3583
Email: enquiries@veohrc.vic.gov.au

General

The office is closed to the public until further notice.

Level 3, 204 Lygon Street
Carlton Vic 3053
Phone: 1300 891 848
Fax: 1300 891 858 (except Legal Unit matters)
Email: enquiries@veohrc.vic.gov.au
Interpreters: 1300 152 494
NRS Voice Relay: 1300 555 727 then quote 1300 292 153
Legal Unit fax (Charter notifications, equal opportunity exemptions): 1300 286 834

Media contact

Peter Davies
Mobile: 0447 526 642
Email: peter.davies@veohrc.vic.gov.au