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Victorian Government on the Taxi Inquiry final report – Jan 2013

The Commission made a submission to Victorian Government on the recommendations in the final Taxi Inquiry report.

About the submission

The final Taxi Inquiry report Customers First: Service, Safety, Choice, was tabled in the Parliament of Victoria on 12 December 2012. This long awaited report of the Taxi Industry Inquiry makes 139 recommendations to reform the taxi industry to improve the way taxis are licensed, operated and regulated.

The Commission’s submission to Government on the recommendations in the final report focuses on the need to improve the poor standards of service to people with disability, including unacceptably long wait times or non-attendance, a need for improved driver training, and safety issues.

The submission refers to the Commission’s Time to Respond reports, as well as previous submissions (July 2012 and June 2011) made to the Inquiry.

Download the submission

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Address
Melbourne Victoria 3000

General enquiries
enquiries@veohrc.vic.gov.au

Enquiry line
1300 292 153 or (03) 9032 3583

Interpreters
1300 152 494

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1300 555 727 then use 1300 292 153

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The Victorian Equal Opportunity and Human Rights Commission acknowledges that we work on the traditional lands of the Wurundjeri people of the Kulin Nation. We also work remotely and serve communities on the lands of other Traditional Custodians.

We pay our respects to their Elders past and present.

The Victorian Equal Opportunity and Human Rights Commission recognises the injustice resulting from the colonial invasion and occupation of First Peoples’ territories and the Yoorrook Justice Commission’s findings of genocide, crimes against humanity and denial of freedoms.