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Our role, functions and services

Our role is to protect and promote human rights in Victoria. We do this through a range of functions and services under Victoria’s human rights laws. From preventing discrimination and harassment from occurring to dealing with it if it does, we help people understand Victoria’s anti-discrimination laws and the impact of discrimination and sexual harassment. We also undertake independent reviews, investigations and advocacy activities to address systemic issues and promote human rights.

Our role

The Victorian Equal Opportunity and Human Rights Commission is an independent organisation with responsibilities under Victoria’s human rights laws. Our role is to protect and promote human rights in Victoria. We do this through a range of functions and services.

We work to prevent discrimination and vilification through our education and engagement with communities, employers, government and the Victorian public.

When things go wrong or human rights are at risk, we support Victorians to exercise their rights by helping to resolve discrimination complaints and intervening in court cases.

We strive for systemic change by undertaking investigations and independent reviews and advocating for stronger protections and greater respect for human rights and equality.

Our five-year Strategic Plan and annual Business Plan outline our projects and priorities.

We provide information about equal opportunity and human rights

Enquiry Line – 1300 292 153

Our free Enquiry Line provides information about discrimination, victimisation, sexual, harassment, racial or religious vilification and human rights in Victoria.

Find out more about how provide information on rights or help resolve complaints

Events

Throughout the year, we also host a number of speaker events and seminars. One of the major events we host each year is the Human Rights Oration, during Human Rights Week each December. It’s a great opportunity to get involved in the conversation about Human rights.

Contact the Communications and Campaigns team for more information

Publications and promotional material

If you want to find out more about your rights and responsibilities under Victoria’s anti-discrimination laws or promote your commitment to human rights, we offer a range of brochures, posters and other materials.

Contact the Communications and Campaigns team for more information

We provide education and consultancy to create fairer organisations

Training and education

To help individuals and organisations understand Victoria’s anti-discrimination laws, we run training sessions throughout the year. Our training can help you to understand your legal rights and responsibilities and provides practical information on compliance for employers, managers and teams.

Contact the Education and Engagement team for more information

Consultancy

We work closely with employers, community groups, sports clubs and many other sorts of organisations to help them fulfil their obligations to prevent discrimination and uphold human rights. We can help you develop policies to prevent discrimination in your workplace.

Contact the Education and Engagement team for more information

We help resolve complaints

Dispute resolution

If you’ve experienced discrimination, victimisation, sexual, harassment, racial or religious vilification, you can make a complaint to the Commission. Our free, fair and timely dispute resolution service will try to help you resolve your complaint as quickly as possible.

More information

We carry out research and investigations to address systemic discrimination

Independent reviews

In some workplaces or other organisations, gender inequality, sexual harassment, or discrimination can have a negative impact on team culture and risk the organisation breaching its obligations under the Equal Opportunity Act. Working with the organisation, we can undertake and independent review, focused on examining the issues, identifying the causes and helping the organisation to develop appropriate strategies, policies and responses to create a fairer, safer and more inclusive environment.

Contact the Policy and Research team for more information

Investigations

Beyond handling individual complaints, we also work to address systemic discrimination that may exist within a particular industry or sector. Our investigations address serious issues that breach the Equal Opportunity Act and affect a group of people.

Contact the Legal team for more information

We advocate for stronger laws, and monitor and enforce existing legislation

Policy and law reform

We raise awareness across all parts of the community about the importance of equality and human rights, encouraging meaningful debate, leading public discussion and challenging discriminatory views and behaviours. We make submissions to relevant inquiries and participate in other public discussion related to discrimination, harassment and the rights of Victorians.

Contact the Policy and Research team for more information

Monitoring

We monitor the operation of the Charter of Human Rights and Responsibilities and track Victoria’s progress in protecting fundamental rights.

Enforcement

We intervene in court proceedings to bring an expert independent perspective to cases raising equal opportunity and human rights issues.

Contact the Legal team for more information

Find out more

If you would like more information about these services, please call

Phone: 1300 891 848
Fax: 1300 891 858 (except Legal Unit matters)
Email: enquiries@veohrc.vic.gov.au
Hearing impaired (TTY): 1300 289 621
Interpreters: 1300 152 494

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If you’d like to hear more about the work that the Commission does, sign up to our email newsletter.

Related resources

Victorian Equal Opportunity and Human Rights Commission Annual Report 2018-19 – Oct 2019

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Address
Level 3, 204 Lygon Street Carlton Victoria 3053

General enquiries
enquiries@veohrc.vic.gov.au

Reception
1300 891 848

Enquiry line
1300 292 153 or (03) 9032 3583

Interpreters
1300 152 494

NRS Voice Relay
1300 555 727 then use 1300 292 153

Media enquiries
0447 526 642

The Victorian Equal Opportunity and Human Rights Commission acknowledges Aboriginal and Torres Strait Islander peoples as First Australians and recognises their culture, history, diversity and deep connection to the land.

We acknowledge that the Commission is on the land of the Kulin Nation and pay our respects to Elders past and present.