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Independent review of Ambulance Victoria

Ambulance Victoria has engaged the Commission to complete an independent review into workplace equality in Ambulance Victoria, following reports of alleged discrimination, sexual harassment, victimisation and bullying in the organisation.

Bendigo, Australia – October 28, 2018: Ambulance Victoria Mercedes Sprinter vans outside the emergency department at the Bendigo Hospital.

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Volume 1: Final Report of the Independent Review into Workplace Equality in Ambulance Victoria

Volume I of the Final Report was published 30 November 2021.

The Report details widespread reports of incivility, disrespect, discrimination, sexual harassment, bullying and victimisation, and presents 24 recommendations detailing changes that can be actioned immediately by Ambulance Victoria to begin rebuilding a safe, respectful and inclusive workplace.

Over the course of the Review, the Commission examined 1,213 documents, conducted interviews with 255 people and spoke to many more staff across a series of focus groups, site-visits and observational shifts. 2,163 people completed the Commission’s in-depth survey and 145 written submissions were received.

Thank you to every person who courageously came forward and trusted the Commission with their stories, experiences and perspectives. The Commission acknowledges and commends the Board and leadership of Ambulance Victoria for showing courage in requesting that the Commission undertake this independent and public review.

From the 2163 people who responded to the Commission’s survey, it was found that:

  • 47.2% of survey respondents reported experiencing discrimination;
  • 17.4% reported experiencing sexual harassment;
  • 52.4% reported experiencing bullying; and
  • 34.5% reported experiencing victimisation.

The Report’s 24 recommendations include actions focused on improving safety and harm prevention, developing a victim-centred and fair reporting and complaints system, engaging the workforce in developing and committing to new organisational values, and strengthening the organisational structures required to implement reform.

Volume II, of the Final Report of the Independent Review into Workplace Equality in Ambulance Victoria will be available in March 2022 and will detail our findings and recommendations in relation to equality, fairness and inclusion within the organisation.

Volume 1: Final Report of the Independent Review into Workplace Equality in Ambulance Victoria


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The Victorian Equal Opportunity and Human Rights Commission acknowledges Aboriginal and Torres Strait Islander peoples as First Australians and recognises their culture, history, diversity and deep connection to the land.

We acknowledge that the Commission is on the land of the Kulin Nation and pay our respects to Elders past and present.